Support

At Eyetellect we pride ourselves on providing the best support in the industry. We offer a variety of ways that our users can obtain support.

Online Support
Fundamentals of Eye Tracking:
This should be the first thing that you read if you are new to eye tracking research.  It covers the basics of how eye trackers work along with how we calculate basic measurements of eye tracking including saccades and fixations.

Frequently Asked Questions:
Click here for answers the most frequently asked questions.

Tutorials:
Click here for step by step walk throughs for the most common tasks.

Live Support
If you purchased GazeTrackerâ„¢ through a reseller, we normally recommend contacting them first. They have received training from Eyetellect and often have special knowledge of your setup that will expedite the support process. That said, Eyetellect is also available to help directly.